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UPDATE: JCPenney will honor all FREE Orders?!

Posted by Ro · May 21, 2013 12:28 pm

JCPenney logo
UPDATE: JCPenney will honor all FREE Orders?!

GREAT NEWS! Remember all the FREE JCPenney Offers (free coke t-shirt, free arizona hoodies, free women’s sweater, free bath towels, free pineapple slicerall expired now!) posted on May 12th? Well it appears JCPenney WILL HONOR nearly all of the free orders with a limit of 1 per person. So if you tried ordering a 2nd, 3rd free item and so on, you’re outta luck!

Here’s the full email Neha received:

At JCPenney, we always want you to have the best. The recent $10 off $10 MORE2BUY coupon you received was part of that intent. However, that offer was designed for one-time use only. We will honor the $10 off your first order but any subsequent orders placed using this discount will be canceled. We apologize for any confusion and invite you to take advantage of all the great offers currently available at Thank you for shopping with us, and we look forward to serving you in the future.

Readers Jenny and Tiffany posted on our Facebook wall that they received a call and already picked up their free orders. If you’re like me, I’m still waiting for a call back to pick up my free t-shirt. It looks like JCPenney eating up their “mistake” to keep their customers happy and that deserves lots of props. We’ll keep you posted on any new details!

Yellow Right Arrow And don’t forget to sign up for FREE Hot Offer Text Alerts so you NEVER miss a hot freebie!

Thanks Neha, Jenny, Tiffany and all you readers who informed me!

1 Roxy May 21, 2013 at 12:49 PM

I checked the status of my orders and they cancelled all but 2. I used different emails of course and names (family). And those ones I paid a little at the end. But I was dissappointed to see that the cancelled all the ones, including the first ones from my primary email account 🙁 No free things for me but it was still a good deal. I could’ve used those towels though :/

2 stephaine May 21, 2013 at 1:20 PM

thank you for your information. I got two! last friday, I have been pick up my order at Cyfair jcp shop.

3 BigMomma May 21, 2013 at 1:33 PM

They honored two of mine too (one for each email) and I think that is so awesome of them. Everyone knows they were taking advantage of the situation and JCPenny still did everyone a favor and honored the code. I don’t blame JCP for canceling duplicate orders with the same code. What business could have done that? But with this economy they still ate the mistake. They earn a big win in my book!

4 CJ May 21, 2013 at 2:06 PM

I only placed one order, I called my store the other day and was told they have no record of my transaction. Guess I’ll email them and see if I’ll be getting it.

5 Neva May 21, 2013 at 2:15 PM

I used three different email addresses and received all three of my items completely FREE! At the end of the day, I was just so happy that JCP kept good on their word that we’ve actually been to the local store since then to purchase more items.

6 KristinH May 21, 2013 at 2:20 PM

I also read this on another blog and I’m really suprised how many people got greedy and ordered mulitible times. Just becasue you can, doesnt mean you should.

7 KristinH May 21, 2013 at 2:26 PM


8 Kim May 21, 2013 at 3:38 PM

I agree!

9 LeaAnn May 21, 2013 at 2:21 PM

I only have 1 order but when I looked it up JCP said it was on back order until July. So guess I’ll be waiting.

10 Babsi May 21, 2013 at 2:26 PM

I just went and picked mine up, I am very happy!!

11 Crystal G May 21, 2013 at 2:28 PM

I only made one order and received a call yesterday that it was ready for pickup.

12 Donna May 21, 2013 at 2:54 PM

I picked up my gand towels today. Granted they’re pretty cheap quality, but the were free. Woo hoo!

13 Kathryn May 21, 2013 at 3:12 PM

It says my order is on back order and is “worked in review” . I just ordered the pineapple slicer. Who knows if they’ll honor my order or not.

14 Jenny Martin May 21, 2013 at 3:42 PM

They honored all but 3 of my orders. My boyfriend and I received the items from 4 different email addresses that we used. My mom also received the one that she ordered. So stoked!

15 Mandy May 21, 2013 at 4:46 PM

Actually, I placed 2 orders, each one with a different email address and had no problem with the 2 orders going thru! I picked my orders up today, free of charge, no hassles!

16 Denise May 21, 2013 at 5:57 PM

I never got a text alert for this offer 🙁 🙁 :'(

17 Ro May 21, 2013 at 8:00 PM

I didn’t send out a text alert because they was a high probability this was a mistake and the orders would be canceled. Make sure you follow our blog posts daily too!

18 Denise May 21, 2013 at 8:16 PM

I do I’m just always late

19 melissa May 21, 2013 at 7:13 PM

I ordered some clothes for my kids I used the FIVEOFF code that they sent through email on the day before and the next day ordered 2 orders used the $10 codes( one for me and one for my husband). All of my orders got cancelled including the $5 codes that they sent to our emails. I got a phone called from the store to pick up my orders when I went there they told me that my orders was sent back to their wear house? what? how did that happen? the store manager and the cashier told me that it is fraud using my husband’s email address? only 1 email address per household? I was upset, first of all you don’t called people to pick up order and then tell you your orders was cancelled. The code says 1 per person why is it using my husband’s email address is a fraud? The code did not say 1 per household but 1 per person. They told me that they are cracking down on people who are using different email addresses and they told me that they had all of my personal info and will bring to the corporate. I am done with JCP anyway. Last time I ordered my red dress for a friend weeding spend $90 and they sent me a 3 year old girl pink dress that priced $24. Congratulations to those who got their orders 🙂

20 LaRee May 21, 2013 at 9:13 PM

I only did one order which was 2 towels to equal $10 dollars. They took the liberty to cancel one of the towels and I called and I am pretty much screwed. I think JCP in going to fail for sure now by screwing all of us. I just did one order and they did that! I have not been impressed with JCP for awhile and rumors are they are failing and now we know why.

21 melissa May 21, 2013 at 10:04 PM

LaRee, maybe we should go out for drink or something 🙂

22 Jennifer May 21, 2013 at 10:09 PM

Way to go JCP! I didn’t get any of the free items because I wasnt aware of the offers, but I have to say thanks! Thanks for standing by your customers. I love what you have done with JCP and I shop there more now than I ever have in the past. I had many run in’s with sears and Kmart and they could learn a thing or two from your company. keep up the good work!

23 Name May 24, 2013 at 4:37 PM

this is apparently no longer working, because I just tried and it said the code wasn’t valid.

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