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Target Coupon Policy
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Target Coupon Policy

Target logo

Customer Service: 1.800.440.0680

  • Does Target have a current coupon policy?

YES. Read or print the Target Coupon Policy here!

  • Does Target accept internet printable coupons?

YES.

  • Does Target accept a Manufacturer coupon and a Target store coupon for the same one item?

YES. You may use ONE Manufacturer coupon and ONE Target store coupon for the same one item in the same transaction, unless either coupon prohibits it.

  • Does Target accept coupons with a greater value than the price of the item?

YES. For example, if you have a coupon for $3 off product A and product A only costs $2.50, Target WILL adjust the coupon down, so you’ll end up getting product A for FREE. Target doesn’t do overage.

  • Does Target price-match competitor current weekly ads?

YES. Details here!

{ 9 comments… read them below or add one }

1 Brady April 6, 2013 at 11:30 AM

I’m so annoyed because I have been turned down to use my dollar off coupon on a product that was less that the coupon amount! Grrrrrr.

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4 Yoki June 9, 2013 at 11:35 PM

Dear to whom it may concern:

I have been a loyal faithful customer to Target compare to other stores like Walmart, K-mart, and ect. I actually don’t mind that the prices are sometimes a little more expensive than Walmart. I shop with Target, because of the customer service and the knowledge of American made products. I want our money to stay here and make sure that I am going to support a company that cares about their shoppers/customers. I also love that we can stack coupons, one target coupon and one manufacture coupon. I don’t really need to say much, because I’m sure you understand your coupon policy.
With that being said, I have had the worst customer service my whole entire life at Target the other day, 06/08/2013 @ 3:00 P.M. in West Little Rock Target Store. I have been couponing for almost a year and I have now fully understood the coupon policy and how to follow the rules. I want to coupon the right way so that the stores are actually getting their money back so that they are still on top and not loosing profit.
As I was in line with my 4 Kandoo products (007070056), 4 Oral B 2 ct. (049091422), 1 Oral B battery operated toothbrush (049091420), 2 Almay Make-up Remover (052010116), and 1 OPI Nail Polish (I forgot to write down the product #). I had my Kandoo coupons, (for $2.00 off any Kandoo products) printed online thru the website. The very first one I printed it came out color and took up the whole space of the paper. I didn’t want that one to go to waste, so I was going to use it anyway. The last 3 were more coupon size, and I printed it out black and grayscale, because I ran out of color. The rest of my coupons were from the newspapers, ($4.00 off on any Almay cosmetic product, $7 off on any Oral B Toothbrush Replacement Head 2-3 ct., $3 off on any Oral-B Adult Battery Toothbrush, $1.00 off any OPI Nail Color Product).
Before I checked out, I gave her all of my coupons. It was a new team member, so I fully understood that another team member, Betty, came and checked on her. To make sure she was following the Target coupon policy. The new team member was really friendly and patient, but however Betty, on the other hand was so not nice. I also understand that she has all the right to be frustrated and mad if she doesn’t enjoy her job, maybe it’s not suitable for her. I know that most Target workers that I have met are usually friendly and really nice, even when they didn’t understand the coupons or corrected me. She gave me a hard dirty stare and talked really rudely to me, which I don’t think that is part of their training. If so, Target would not survive a day with that kind of customer service. All of my coupons were rejected and saying I could not use it, and that she understood Target’s Coupon Policy better than me. In frustration, I asked to speak to the manager, and before she gets the manager she already said, “I know she’s going to say the same thing”. When the manager came over, and I spoke about my coupon and the coupon policy, she looked confused, and then agreed with her team member. She still didn’t fully understand so we went to the customer service, where Tamikia (I’m sure another manager) had to step in and help. She seemed really nice, until she ACCUSED me of making photocopies of the Kandoo coupons. This is what she said to me, “You think I’m stupid and that I don’t think I know the black and white coupons of the Kandoo are copies. I know for a fact that you MADE copies of these, which we will NOT accept.” She literally ACCUSED me of being a thief and trying to steal these products, when I rightfully printed them online. On top of that it was scanning correctly into the system. Then she said my $7.00 coupons were not going to be accepted because it was a higher value than the product itself. I told her on your coupon policy it says “coupon amount may be reduced if it exceeds the value of the item after other discounts or coupons are applied. I also told Tamika and the other manager that I was fully aware that there are no overages, or that I didn’t expect any money back from Target. Tamika proceeded to tell me in an attitude voice, “I know what our coupon policy is and you can use this. I’m going to let you use these Kandoo coupons, but you will never be able to do this again.” She made me feel disgusted about myself that I was stealing your products and money, also even made me feel like she was DOING me a FAVOR. When I think outright without the customers there is NO BUSINESS for Target, and she wouldn’t even get paid. So in my head I wanted to tell her that I was doing her a favor by shopping at Target and instead of Walmart. Which I did not waste my breath on because she also refused my Almay Coupons saying that the makeup remover was not cosmetic and my $3.00 off coupon for the battery operated toothbrush was not the right one (which was if you check my product). Then other lady manager also spoke her 2 cents in and said “Plus on the coupon it says per purchase, which means per transaction and I could only use one per day”. To my understanding and knowledge of coupons, now correct me if I’m wrong, per purchase means per item. I have never had any problems with using 3 or 4 alike coupons as long as I have 3-4 items of that product (basically one coupon per product, not one coupon for 3 products.) I also know target has a limit of only 4 alike coupons, which is stated on the coupon policy. Itis also stated on the coupon if it has a restriction to how many can be used in one transaction or per day. My OPI coupon was not accepted because she said they do not accept coupons on sale items. Which was OUTRAGEOUS, and that was my last straw, and I told her I will never shop at this Target ever again. Never anywhere does it say on the coupon policy I cannot buy the product with a coupon if it’s on sale. To be honest, I do all the time, and it has worked for me ALL THE TIME. It was never for free of course I still had to pay $1 or $2 out of my pocket. Also if that was a rule on the policy it was never written on the store coupon policy and the rest of the other Targets I shopped at mis-understood the rules and were letting me buy the sale products with a coupon. So in the end I did not purchase anything, but only the Kandoo products.
My friends and I have never been so insulted in front of other shoppers or in public. What happen to me at Target, also happen to my friends while they were checking out too. If this is how Target trains their team members and managers, we will NEVER SHOP with Target ever again, nor will our other friends. Plus on top of that I don’t live in the city, so it is a drive for me to shop at Target, when I can literally just go to Walmart. I choose Target because they listen to their customers and want the best for USA, not so money can go to China or other places. If Target does truly care about their customers I don’t want this to happen ever again, or make the wrong person feel like us, felt disgusted and felt as if they were a thief. With all this said, I just want Target to properly train their employees of the coupon policy, so that my next shopping trip will not be the same experienced. I want to thank your time for reading my letter and I’m hoping to hear back from you.

Loyal Customer,
Yoki Yang

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5 Mary April 1, 2014 at 11:05 AM

I had the same problem yesterday…with Target. My sister and I both wrote to the BBB to inform them.. u should too. It lets all the Target Boss Know about each Store and the Review of the Store of how they treat their customers. Also try to talk to the STORE MANAGER AND NOBODY ELSE ABOUT THE PROBLEM.

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6 Berly July 23, 2013 at 11:22 PM

I am writing to inquire about your coupon policy. I was in your store today and tried to use 4 like coupons. The cashier read the coupon fine print before scanning. She said there has been a lot of coupon fraud and they are getting strict on the coupon abuse. The coupon reads limit one coupon per purchase of specific item(s). Limit 4 like coupons in same shopping trip. She said she could only use one that a purchase is a transaction. I know your policy states you take 4 like coupons unless otherwise noted on the coupon. Some coupons read only use 1 or 2. This I understand but when I asked to speak to the manger he said that some people are reselling items and buying in bulk. I am still confused on why both the cashier and manager felt it necessary to put me in the same category as someone who commits fraud and buys to resell. Then the manager said they won’t get paid back by the manufacturer if they ring up 4 of my coupons in one transaction. I told him that I know that is not true. That Target turns them in and in turn gets paid for them. That the manufacturer has no clue who or how many a person uses. I have always loved shopping in your stores. For years your pharmacy has been like family to me. They know our names and always ask about my kids. I visit this location atleast four times a week. I start my day by walking your store some mornings. The staff is always asking if they can help me. It is a clean store and usually my preferred. I am new to using coupons and feel I am being punished for wanting to save money. My experience in your stores is usually great. I left today a detractor and I am not sure that I will be doing anything other than my pharmacy business at this location. If your policy says you will except four like coupons in one transaction how can they say I can not? Please help me become premotor again.

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7 MJ August 16, 2013 at 4:46 PM

I just had the same experience with Target San Bruno, I bought a 4 always infinity pads cost $6.99 and $2.00 off each plus 4 Tampax cost $6.99 I have $2.00 off each and they only allow me to use 4 $2.00 off for always infinity pads and I have to do separate transactions for the Tampax. Target says ey have new policy with coupons because the’ve losing money because of customers like us uses coupons. So I look up the policy again but it didn’t say anything like it. Please advice.

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8 Ya August 26, 2013 at 10:01 PM

The managers at my nearest Target is PAIN, she didn’t let me used the target coupon and my manufacture coupon to get the venus razor for free.why?

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9 Ro August 27, 2013 at 3:35 PM

Wow! That is wrong, because their coupon policy says it’s allowed. I would report it to customer service and see how they can help!

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