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Brita NOT Honoring $10 Mail-in Rebate

Posted by Ro · January 19, 2012 8:06 pm

Brita rebate 2012Brita NOT Honoring $10 Mail-in Rebate

UPDATE: Brita will honor rebate. New details posted on Brita rebate decision!

BREAKING NEWS — Oh dear! Remember the HOT $5 Money Maker Brita Pitcher Deal at Walmart post from last week on 1/14/12? Well according to the fiery of comments left on Brita’s Facebook wall regarding the rebate, it looks the $10 Brita Rebate will NOT be honored after all, even though the rebate offer expires 3/31/2012. The comments below were posted earlier today:

Brita not honoring rebate

According to Brita, “the rebate was so popular that we could not distribute any more forms. We will be honoring all rebates that have been mailed in already.” I’am extremely disappointed in how they are handling this especially because the rebate has a while until the original expiration date of 3/31/2012. You can always return the item for your money back or call Brita in the morning (as they are now closed) at 1-800-24-BRITA for more details or to express your opinion.  We’ll keep you posted!

(thanks @iheartthemart for the heads up)

1 Christy January 19, 2012 at 8:40 PM

I already sent them a complaint form on their website and told them that they’ve handled this very poorly. If they continue to be so poor at customer service, they will lose my business completely. Word of mouth is a powerful thing. Spread the word and maybe we’ll see change.

2 Cheryl W. January 19, 2012 at 8:56 PM

Agreed. Will be sending a complaint to. I mailed mines Tuesday. So I can’t return my item you had to include your receipt. Word of mouth is powerful. So lets start talking!

3 Dawn January 19, 2012 at 9:01 PM

I already rec’d my rebate check and so did my MIL. (we did ours back in Sept/Oct) It came right when they said it would, last week. It took all of the 12 wks plus. I can’t imagine they weren’t prepared for a deluge of rebates hitting them. And to give another really low sale price and coupon while it was still active….? They had time to plan that and they should honor what all is still out there. I do hope it works out for everyone else!

4 Rachel January 19, 2012 at 9:18 PM

I got my check last week. I had mailed my rebate on November 22nd. Bought the pitcher off Amazon for $9.99

5 Kristi January 19, 2012 at 9:41 PM

I was wondering why I couldn’t get my rebate form to print…this is a public relations NIGHTMARE! Shame on them

6 Karen January 19, 2012 at 10:34 PM

Did Brita pull their Facebook post? I cant find it. Maybe they changed their mind after all the negative comments to pulling the rebate.

7 Bre January 19, 2012 at 10:35 PM

THat makes me mad becasue i just sent mine in 2 days ago. Which means I no longer have the receipt to return it. Well I guess I have a water pitcher and hope for my rebate

8 steven cox January 20, 2012 at 8:18 AM

several of my friends and myself did this months ago and just received our rebate checks this past week with no problems. They will correct the issue.

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